12-Month Guarantee

Every piece is made by hand to be worn for years. We stand behind it for 12 months.

What's covered

If your piece fails under normal wear within 12 months of shipping, we repair or replace it. That covers faults in how it was made and the clasp, wire or findings giving way. It also covers a piece that arrives damaged. We decide whether a repair or a replacement is the right fix.

What's not covered

• Normal wear: dulling, surface scratches, or fading when the care guide isn't followed.
• Loss or theft.
• Accidents, misuse or changes: a heavy knock, chemicals, or a repair by someone else.

How to claim

1. Email claims@manaformen.com.au.
2. Include a photo, a short description and your order number.
3. We reply within 3–5 business days with a repair or a replacement.

Once we approve your claim, we cover the postage both ways.

Mana for Men, 18 Cascade St, Banya QLD 4551, Australia.

Your rights under Australian law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This guarantee is in addition to those rights. It does not limit them.

Updated 24 October 2026